How we set up Hospias
We set up Hospias around your hotel standards. The goal is simple: accurate drafts, sorted clearly, always approved by your team.
Kick-off meeting
We meet with the GM and department heads. Together, we identify the problems being faced and the solutions that can be implemented.
Build the property playbook
We collect your SOPs, templates, menus, service details and policies. We build a clear playbook designed to cover around 90% of the requests you receive.
Drafts + sorting
Once the playbook is ready, Hospias prepares a draft for each incoming email. Drafts are written in your tone and sorted by department (concierge, front office, reservations, F&B, spa…).
Self-learning alignment
The first version is always a real-life test. Some adjustments are normal — and policies can change over time.
You simply tell Hospias:
- What the guest asked
- What draft was produced
- What you wanted instead
We update the playbook. Next time, the draft matches your standards.
After a month of real use, most drafts are strongly aligned with your standards.
What to prepare before setup
To make setup smooth and efficient, it helps to have a few things ready before we begin.
Setup questions
Ready to see Hospias in action?
No pricing talk on the form. Just a conversation about your needs.