The intelligent layer for hotel communications

    Hospias drafts responses, your team approves. Built for busy properties that refuse to compromise on quality.

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    Overview

    Draft-only. Your team stays in control. Hospias prepares email responses based on your hotel standards. Every draft waits for your approval before anything is sent.

    Features

    Everything you need, nothing you don't.

    Handle guest requests

    Draft replies to guest requests, even when one email has several questions.

    Contract drafting & editing

    Generate and edit contracts with consistent clause libraries. Draft-only, always reviewed.

    Shared inbox support

    Works with your existing inbox. No disruption to your current way of working.

    Knowledge base per property

    A separate knowledge base for each property. Each hotel keeps its own context and guidelines.

    Escalation for sensitive cases

    Sensitive requests are flagged and routed to the right person on your team.

    Simple reporting

    Volume, top request types, time saved. Understand your inbox at a glance.

    Teams and departments supported

    Hospias supports any team that manages a shared inbox. From concierge and front office to reservations, F&B, spa, and event coordination — each department gets drafts tailored to its own tone and service rules.

    ConciergeFront OfficeReservationsF&BSpa & WellnessEvent coordinationSales & Groups

    Quality & Tone

    Luxury writing that matches your brand. Consistent voice across every property, every department, every interaction.

    Implementation

    A structured setup process.

    1

    Kick-off meeting with your team

    2

    We collect your SOPs, templates, and service details

    3

    We build your property playbook

    4

    Test, align, and go live with full support

    Common questions about Hospias

    Ready to see Hospias in action?

    No pricing talk on the form. Just a conversation about your needs.

    Book a demo